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Facebook makes LGBTI support available via Messenger

Staff from the Trevor Project will be online via Facebook Messenger in the coming months

Facebook makes LGBTI support available via Messenger
Pixabay | Public Domain
Facebook is working with the Trevor Project to extend its counseling services

Facebook has teamed up with The Trevor Project to make it easier for LGBTI teens to seek help and support.

The website announced yesterday that its Messenger feature will connect representatives from the non-profit to teens experiencing suicidal thoughts, concerns or questions regarding their sexuality.

‘Committed to mental health support’

Facebook’s Global Head of Safety Antigone Davis said in a statement: ‘We’ve been committed to mental health support for many years, and this is one of the ways we’re working to build a safer and more supportive community on Facebook. As we continue to invest in new tools and resources, we hope Facebook can help provide support to more people over time.’

The feature will be yet another way for teens to contact the non-profit, which already has representatives available via phone, text and its own online instant-messaging service, TrevorChat.

The Trevor Project messaging service will roll out in the coming months, joining non-profits already available to Facebook chat, including the National Eating Disorder Association and the Crisis Text Line.

‘The Trevor Project is constantly seeking to increase access to care for LGBTQ young people in crisis,’ said David W. Bond, Vice President of Programs at The Trevor Project in a statement to GSN.

‘This new partnership with Facebook will enable even more people to reach our digital crisis counselors from a platform they are comfortable and familiar with. We are thrilled to be better equipped to meet these young people where they are.’

The Trevor Project can also be contacted from within the US by calling 866-488-7386.

Need help? Check out these helplines if you are in need of urgent support.


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