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Need support? LGBTI helplines for those in crisis or seeking advice

Find here a list of helplines and crisis support websites that can help LGBTI people in need

Need support? LGBTI helplines for those in crisis or seeking advice
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Support for all aspects of LGBTI health – Check or freecall 1800 063 060.


LGBT counselling and support. Call 1800 184 527 between 3pm-midnight or chat and order resources via

The Samaritans

Suicide and crisis prevention hotline – call 135 247 from within Australia or check


Mental health support and mentoring for LGBTI youth:


Suicide prevention and crisis support for all Australians:

Call free on 13 11 14 from within Australia.

Suicide Call Back Service

Not specifically LGBTI, but LGBTI-friendly: Call 1300 659 467 if out of hours and in need.


LGBTI counselling and support in New South Wales

Call: 02 8594 9555.

Victoria AIDS Council

Comprehensive information on all matters of sexual health for LGBTI communities:


CVV Suicide Hotline

Call 141 from within Brazil – operates 24 hours a day, seven days a week. Operated by Centro de Valorização da Vida (Facebook CVV141)


LGBT Youthline

Call toll free on 1-800-268-9688 or text 647-694-4275 – and check


Helping LGBTI people, the questioning and their families. Call toll-free on 1-888-530-6777 or check for resources.

Trans Lifeline

For transgender people in a crisis, whether struggling with gender identity or thoughts of self-harm. Call 877-330-6366 within Canada.


Beijing Suicide Research and Prevention Center

Beijing psychological assistance hotline – 座机用户请拨 (landline users call) 800-810-1117

手机用户请拨 (cell phone users) 010-82951332.

China women and children psychological counseling hotline

4006012338 中国妇女儿童心理咨询热线

Beijing LGBT Centre:

Hong Kong – Rainbow of HK:


Psychological Helpline for LGBTQI+ people, their families & educators

‘11528-By Your Side’ offers psychological support to LGBTQI people, family, educational community and any individual who wonders and looking for scientific answers, about sexual orientation and gender identity. Staff speak English, French, Spanish and Greek. ‘11528-By Your Side’ helpline operates Monday to Friday from 11:00 to 21:00 (except public holidays)


Gender Identity Family Support Line

Telephone 01 907 3707 – check Transgender Equality Network Ireland (TENI) for more information –

New Zealand

OUTLine: Call 0800 688 5463 10am to 9pm weekdays, 6pm – 9pm weekends. ‘Our volunteers welcome your call to discuss topics around sexuality, gender identity and diverse sex characteristics.’ Website:


LGBT Network

Emergency advice and support – 8-800-555-73-74 and

Rainbow House Hotline Russia LGBT Network

Call free within Russia on 8-800-555-08-68. Offering support, legal advice and counselling. радужныйдом.рф



Counselling services for the LGBTQ community by phone 6226 2002/ Whatsapp 8592 0609 (Tue, Wed and Thu: 7pm–10pm, Sat: 2pm–5pm) and email [email protected] – website:

South Africa


Helping LGBTI communities for over 21 years. You can access the helpline Monday-Friday during office hours by dialing 0860 OUT OUT (0860 688 688). Reverse charge calls are accepted.


Taiwan Tongzhi Hotline Association:


See the Invisible Helpline
See the Invisible ( is a campaign to highlight mental health issues. It includes a helpline for those dealing with depression and other mental health issues, run in conjunction with SMUG (Sexual Minorities Uganda): 0312 319 310

Sexual Minorities Uganda – 0392 174 432.

United Kingdom

Drug and alcohol advice for LGBTI communities – call 020 7833 1674 during office hours.

Long-running service operated by the NSPCC for anyone under 18 wishing to discuss any issues or problems. Call free from within UK on 0800 1111.


Anti-violence LGBT charity Galop runs the National LGBT Domestic Abuse Helpline – 0800 999 5428.

LGBT Switchboard

UK’s longest running advice and support switchboard for LGBT people. Call free from within the UK on 0300-330 0630 or check

London Friend
Social and support groups for LGBTI people:


Excellent resource and support for young people questioning their gender identity or seeking support with trans issues. Call 0344 334 0550, email [email protected] or check

Notts LGBT+ Network

Staffed Mon-Fri 7-9.15pm. Call 0115 9348485 or text 07481 344040. Email [email protected].


Call 116 123 from within UK or Republic of Ireland or email [email protected]

United States


Call 1-888-843-4564 or check for online chat and other hotline numbers.

JQ International

A resource and social service referral line for LGBTQ Jews, their families, and allies. 855-JQI-HLPS (855-574-4577) – [email protected]. Website:

The Trevor Project

Crisis intervention and suicide prevention: – 1-866-488-7386

National Suicide Prevention Helpline

Offers advice and support to anyone feeling suicidal, for families or loved ones. 1-800-273-TALK (8255)

Trans Lifeline

For transgender people in a crisis, from struggling with gender identity to thoughts of self-harm. Call 877-565-8860 from within the US.

The Gay & Lesbian Switchboard of New York

Long-running helpline providing peer support and information: 212-989-0999

Fenway Health Helpline

Information, help, and referrals to LGBTI callers (25+): 617-267-9001 or toll-free 888-340-452 – Under 25s can call 617-267-2535 or toll-free on 800-399-PEER. Fenway Health is based in Boston, Massachusetts.

SAGE – LGBT Elder Hotline

Peer-to-peer support for LGBT elders – 1-888-234-SAGE.

Know of other helplines? Let us know by emailing [email protected]

Got a news tip? Want to share your story? Email us .




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