A server at Hickory Tavern in Indian Trail, North Carolina, was in for a rude awakening last Thursday (30 November) after a customer he served left a note on the receipt.
‘Our gay waiter made me wanna throw up my food!’
That’s only how the note began. It continued: ‘Ruined my experience tongt. Will not be back!’
The server posted the receipt online and that’s when things took another downward turn. Hickory Tavern confirmed to the Charlotte Observer they let the server go following this incident.
‘We … value the privacy of our patrons, and posting of credit card receipts violates our confidentiality policy,’ the said in a statement, explaining the reasoning for the server’s termination.
People rallied behind the server.
Another patron, Lucia Stetson, also posted the receipt online in a Facebook post.
Ok friends. A sweet young man was fired from his server job at Hickory Tavern after sharing a bigoted note left by a…
‘A sweet young man was fired from his server job at Hickory Tavern after sharing a bigoted note left by a customer,’ Stetson wrote.
‘Let’s help him find a new job. Time is of the essence. Send me leads and I will help him network. Restaurants, retail, customer service. People love him!!! This is a theater friend – let’s stand with him!!!’
A happy ending possibly?
However, it may be that he won’t need to find a new job at all.
‘Although the team member was initially terminated for violating this policy, after further discussions with the team member, we made the decision to offer his job back,’ they further confirmed. ‘We strive to strike the right balance between supporting our team members and protecting the private information of our guests.’
We strongly condemn the insults directed at one of our team members in remarks left by a patron on their credit card…
It is unclear if the server took his job back.
The restaurant said that after they spoke with him, they learned he may have been unaware of the company’s confidentiality policy. That’s when they offered his job back.
‘We strongly condemn the insults directed at one of our team members in remarks left by a patron on their credit card receipt. We value diversity and do not discriminate on the basis of race, gender, sexual orientation or for any other reason.’
Stetson’s post has been shared over 2,000 times and many people, as evidenced by the comments, are still angry with the restaurant for firing him in the first place.